Broken Pipe - Audio muting

Answered
Frankie Howard
Hello. In the past month, music streamed via the Qobuz app to my NAD C388 with BluOS 2i module goes mute mid song. It doesn’t pause, because often the piece of music will resume after 15-20 seconds. I see that update 4.2.6 has been retracted, so would like advice on how to rectify please. The module is connected to the router via wired connection (tried all the usual rebooting router, etc.) Thank you!
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Comments

6 comments

Date Votes
  • Official comment
    Brian
    Lossless

    A 'broken pipe' error is a connection error (interruption) which might be on either end of the transmission stream. It *might* help to log out of Qobuz and then log back in. Otherwise log a support request through BluOS Help.

  • Frankie Howard

    I should have mentioned, the error message that came up once when the sound stopped playing was ‘broken pipe’. I’ve only seen that once on the app though.

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  • Bevan wison

    Same here. I run Qobuz via Bluesound Node 130  Drop outs ( silence…no reconnection)  getting annoying now. First noticed this about two weeks ago. Previous to that ,  I have been running this streamer glitch -free for nearly two years.  Got "broken pipe" message for first time today.

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  • Seppi Evans
    Hi-Res

    ^^^ as a first troubleshooting step reboot your Router and then, power-cycle your NODE

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  • Frankie Howard

    Tried rebooting and resetting, many times. Doesn’t work. Player is up to date. WiFi network is without issue. I haven’t had the same issues with Spotify

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  • Seppi Evans
    Hi-Res

    My response was to Bevan, suggest you log a support ticket with Bluesound to investigate further.

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