Amazon Music
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Just done the upgrade yesterday, but Amazon search does not work. I put in the artist name, press enter then press on Amazon music but nothing happens. If I press My music, it works, says no results found in there. I tried Tidal, Deezer and Qobuz search and all those work, as normal, but I no longer subscribe to them. Is this a bug?
I'm getting really fed up with this, putting it politely.
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This is still not working, this is the third day now.
It worked at first but then I went into a different service, then back into Amazon.
Nothing works if I search, therefore I can't select any music.
Any suggestions to fix this?
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Everything else works, it is just the Amazon search function, I don't see what the router has to do with it. I will try it later.
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Tried the router and Bluesound Node switch off. Did not make any difference.
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Thanks, I deleted the App and then added it again. It did work a few times but is now not responding again. I will have to open a ticket.
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Powering off the iPad, worked for one album, then back to no response.
Strange as My Music, which is just below Amazon Music, works everytime.
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I don't really understand, I only have one network. Apparently that will delete all my sign ons and passwords?
This problem started straight after the upgrade to 4.
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Ok, thanks, I will try that.
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The problem is worse now, music played for about 20 seconds and the player has gone.
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I did not make any changes.
I just reset the network.
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Why does every other service work apart from Amazon search? Amazon My Music works everytime. So fed up with this.
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This network reset has mucked things up. How do I get my player back now?
The account works, it is just the search on .Bluos that often does not work.
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That could be weeks and still more weeks to sort out.
Funny both problems have been after BluOs upgrades, one last year and now recently.
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I'm having the same or similar issue.
If I click on Amazon music within the android app on my phone it will load but I cannot search for music. It keeps saying "item not found" regardless of what artist I try to search for.
If I click on one of the suggested albums, Playlist, radio stations, etc then the music plays.
I tried to unlink my Amazon account and relink but that did not help so I'm not sure what the issue is
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Yes it is a weird issue. Others are having problems on other services, missing albums etc.
I don't do playlists. Hardly anything in My Music. I can play new or recommended but most is not to my taste. Very frustrating.
Another similar issue with Amazon: https://support1.bluesound.com/hc/en-us/community/posts/19915719096215-Amazon-HD-missing-content-on-Win-Android
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I got a reply from Support, they said the issue has been fixed in 4.2.1.
Strange as it only started when I upgraded to 4.
I'm on 4.2.6 now.
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I'm on 4.2.6 as well and still get the "item not found" when trying to search any artist
So not sure if this is a different issue or it's still broken
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I don't know, until support come back. I did wonder what the fix was and if my issue was it.
Clearly there are still issues with Amazon.
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Support don't know what the problem is. They suggested I try an iPhone, which l don't have.
They did not answer about the 4.2.1 Amazon fix.
The search worked once tonight but after the first piece of music, it does not work anymore.
I may have found a fix, I managed to go back to 3 interface, so far that works.
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My problem with Amazon search, seems to have been fixed, by using the 3 interface. Not had one problem now in 2 evenings.
On 4 had problems all the time.
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