Qobuz login

Answered
Patrik Ståhlberg
I am having trouble playing music from Qobuz. It worked okey in the beginning but somehow my login has disappeared and now it only plays 30 seconds per song. How do I make it work again? I have a nad t778 and iPhone and the newest version of blueos.
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Comments

6 comments

Date Votes
  • Official comment
    Rays Jazz

    You need to be signed on, otherwise you will only get first 30 seconds, of each track.

    If signed in, you can try logging off and then back in.

  • Patrik Ståhlberg

    Thanks. Working as it should with Qobuz own app. Tried to log out and in again, but it didn’t help. Don’t know how to log in and out with blue sound app. Did try to restart blue sound app but it didn’t help. Wish there was some place in blue sound app where you could specify the password for Qobuz.

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  • Maxime Tremblay

    https://support.bluos.net/hc/en-us/articles/360034754593

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  • Patrik Ståhlberg

    Thanks. How do I reset the app so that it won’t load with earlier preferences? Don’t get to the password specify option. Tried to erase the app and install it again.

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  • Rays Jazz
    • Edited

    You can't reset the App. It is fixed. Have you found where to logoff and sign in again?

    It is not so easy to find now.

    I logged off from Amazon yesterday and back on, but it did not fix my issue.

    Someone had a similar issue to you, with Tidal. Seems the update may have caused a problem with their account.

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  • Patrik Ståhlberg

    Problem fixed now. Many thanks for youre help.

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