BluOS 4.0 breaks LCD Temporary Display feature on M33
Answered
On the M33, there's a great feature called "LCD Temporary Display" which is supposed to turn the LCD screen off 60 seconds after any changes. It worked well (albeit it would turn off far faster than 60 seconds) in previous versions, but in 4.0.2, the LCD never turns off. Would be great to know if others are having the same issue.
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Im also left wondering why my previous message (after Adrian's post) that there was a new version coming this week was deleted. Sad if mods decided to remove that for no good reason, it was a fact as proven by Piotr above.
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just updated and LCD screen turning off again. Thx team
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My M10V2 has been updated with 4.2 too, it works fine ! The update in this new major branch is very quick too !
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looks like my C700 has no updated. Phew!
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Hi Jon
Thanks for the feedback. This Community is monitored by multiple staff here at Bluesound, NAD Electronics, PSB Speakers and their parent company. Though I'm sure it was meant in humour or jest, your post was removed as it could be misinterpreted as disparaging, not to our products, nor our organisation or decisions but to the direct staff who work here.
We love the good, and we'll take the bad but we are concerned about the ugly... thanks for understanding;
https://support1.bluesound.com/hc/en-us/articles/11753704303895-Bluesound-Community-Terms-of-UseGlad we were able to get your C700 front panel issue resolved quickly.
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Weird, my post only said there was a new release this week. Nothing disparaging in that. I was just letting the poster above mine know that there was a release promised this week, which is what you said previously... and what the team did. Which I am happy about as I have also said.
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Thanks Jon
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Hi,
@Tony W. or BluOs crew, a quick question. I got a new M33 - a lovely piece of kit! - and installed it today. Unfortunately the display (brightness, and LCD off) settings are not available in the menu via the touchscreen. I see them in the bluOS app but enabling then (e.g. the Display off after 60s) does nothing. NAD support (in Germany) told me on the phone that there is an issue and there will be an update. Now i am reading this chat, understand that an update some 3months ago alreayy solved the issue. My M33 is on BluOS 4.2.10. So i am a bit confused now. Could you maybe let me know if and hoe i could solve this issue, as for watching tv this is an important feature for me. Thank you, appreciated, martin.
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HI Martin
Please contact support@nadelectronics.com and they will be happy to assist with your NAD Masters Series product.
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Thank you very much for the quick answer Tony. But actually NAD support told me its an BluOs issue and this will be solved with an update by BluOS and i need to wait for this. Can you confirm this? Again, i am asking because the chat above implies that this Display Off issue apparently was already solved some 3 months ago and switching off the display should work. Dont know if anybody else (still) has this issue or if i have a faulty M33 unit....
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Hi Martin
You spoke with NAD Distribution in Germany you mentioned. You did not speak to NAD Support as they have no record of your contact. Please go ahead and reach out to them as I suggested as that address will connect you with NAD's Corporate Head Office just outside Toronto.
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Thank you, i will do so.
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