Solid red light on front and top

Answered

Ron Gerd

• October 10, 2023 22:18

I was advised to plug my unit into the router so it could get an update. It already was but I removed the unit and plugged it directly into my main router. I still have the red solid lights on the front and top and my program does not see it?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 11, 2023 12:26

  Hi Ron

  I have escalated your issue to our Support Crew as the will want to take a closer look and see what is going on. They will be in touch via e-mail.

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