Amazon HD

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9 comments

  • Official comment
    Mark T.
    Sr. Support Crew Member

    Please refer to this article for update

    Search not working in Bluos app on iPhone and Windows – The Bluesound Support Crew

  • Richard

    Same here (UK)

    1
  • Tony Gard

    Yes UK also. I run Qobuz with no issues, so just an Amazon thing. Node 2 user on iOS.

    1
  • Joerg Sauer

    I also use both Qobuz and Amazon Music. I've been listening to a lot of stuff that sadly isn't available on Qobuz, so this problem really interferes with my enjoyment of music right now. Amazon Music itself is working perfectly, of course. My workaround is listening via the Amazon Music app and Airplay to my Node 2i.

    It really does not look like Amazon is what's broken here. It must be Bluesound's Amazon Music integration, as the only thing that's not working is playing Amazon Music as a music service in BluOs. Everything else related to Amazon Music works.

    0
  • Kris Whitman

    Same here. Works fine in Amazon app but not in BluOS. Playlists work fine and every once in a while a search will work but most searches gives Remote Service Error.

    1
  • Tony Gard

    I’m glad it’s not just me. I’ve just done the update on Friday, but I cannot confirm if it was a problem before this because it’s been a couple of weeks since I last used Amazon HD.

    Hopefully now we’ve drawn attention to the problem, Bluesound tech will issue a fix.

    1
  • Nigel Hartley

    I have the same issue with Amazon HD, very annoying.

    1
  • Kris Whitman

    All good tonight. It appears they have the issue resolved. Thx guys.

    0
  • Tony W.
    Product Support Manager

    HI Kris

    Confirmed. Please see; https://support1.bluesound.com/hc/en-us/community/posts/13013006304279

     

    0

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