Comments

92 comments

  • Max Dekker

    I think they are afraid to release 4.0. The expectations are very high and wil get higher the longer they wait. Are there any bèta testers here?

    3
  • Jens Damgaard

    Hi Tony

    Thank you for the update. Nice with the visibility.

    Can you share any details as to if anything else has been added to 4.0, which causes the delay? I.e. new features, rework of the architecture behind the wireless features etc?

    0
  • Tony W.
    Product Support Manager

    Can you share any details as to if anything else has been added to 4.0, which causes the delay? I.e. new features, rework of the architecture behind the wireless features etc?

    In all honesty... we just want to get it right and felt delaying the release was best for you, our consumers rather than releasing what we were not happy with and knew you wouldn't be either.

    1
  • Jens Damgaard

    Fair enough… that’s software development (even though I was/am of course extremely excited to try out the new update.)

    0
  • edward

    In all honesty... we just want to get it right and felt delaying the release was best for you, our consumers rather than releasing what we were not happy with and knew you wouldn't be either.

    Without best testers how would you know customers wouldn't be happy?

    This is the whole point of having beta testers and offering feature requests...to get an accurate pulse of the customers, instead of guessing.

     

     

    0
  • Pete Naylor

    Thanks for the update. I'd rather it was released later than originally announced than released unfinished, so it sounds like it's a wise move to delay BluOS 4 (despite everyone's obvious disappointment)

    To be honest, I'm more interested to see if the longstanding bugs and controller inconsistencies are going to be resolved in the upcoming release, as a new lick of paint means very little to me personally.

    When I purchased my first Bluesound product (a Node 2i) in late 2020, I returned it within a week due to frustrations with the subpar software experience and bugs. So it was very disheartening to see none of the issues reported by myself and others had been resolved in the intervening years when I returned to Bluesound with the NODE in late 2022.

    I've been on the verge of selling the NODE ever since I bought it, but was keen to see if BluOS 4.0 would finally resolve our long-standing complaints and suggestions. Having now put my NODE up for sale a week ago and returning to my ancient yet superior (IMHO) Logitech Squeezebox software and devices, it's a shame I'm unlikely to see the final release of the new controller software, but I genuinely hope that Bluesound have listened to their customers and October brings an improved experience to their users.

    (I realise that might sound like an entitled "throwing toys out of pram" response by selling my gear, but it's been at the back of my mind before BluOS 4.0 was even announced, and had started to advertise it for sale prior to today's announced delays)

    2
  • Melvin

    Thanks for the update Tony. I'd rather wait than be disappointed with a subpar release. In the meantime I hope to see more refinement with the current release (can you say Qobuz sort options?). Overall I'd say I've been pretty happy with my Bluesound experience (N130, Node 2, and Pulse Flex). There's been some hiccups of course but kudos for the continued effort.

    0
  • Aliaxandr

    Please mention October which Year ? We are waiting from last 2022 year from last official announcement. And I’m seriously.

    0
  • ALI NAQVI

    No doubt a difficult decision but the right one given the high profile of this relaunch. As they say....measure twice, cut once. 

    0
  • steadilyfred

    We are waiting from last 2022 year from last official announcement.

    2022, @Aliaxandr? The media release announcing the BluOS 4.0 mobile application update was dated January 26, 2023.

    https://bluos.net/2023/01/bluos-announces-4-0-mobile-application-update/

    0
  • edward

    This thread needs to be closed.

    Dead horse 

    0
  • GoGo Delicious

    +1

    I agree with @edward. This thread serves no purpose other than to complain.

    0
  • Chrys Nikolopoulos

    Hi Bluos Team,
    Do you have on your 4.0 roadmap a consideration to introduce a max volume setting for the NAD C658?

    Reading through respective threads, it seems that it would be a valuable feature to a number of users.

    Thanks in advance.

    Just realized the feature is NOW AVAILABLE! You rock 😃 

    Thank you! Can’t wait for 4.0

     

    -1
  • BluOSfan

    Being in the Northern Hemisphere, I realize that I have been too Northern Hemisphere centric.

    In fact, "Spring" in Southern Hemisphere hasn't even started yet and will end on December 21, 2023.

    This means, Blue Sound has ample time to meet their "Spring" timeline of 2023 😄

    0
  • steadilyfred

    Do you have on your 4.0 roadmap a consideration to introduce a max volume setting for the NAD C658?

    @Chrys Nikolopoulos, volume limiting feature for the NAD C 658 was added on May 23, 2023 with the release of BluOS 3.20.52.

    https://support.bluos.net/hc/en-us/articles/9651379720855-BluOS-3-20-52

    0
  • BluOSfan

    I'm guessing that the long-promised DLBC will come with BluOS 4.0?

    It's been 3 years since DLBC was announced for NAD M10 V1/V2 and maybe other products too, so is BluOS 4.0 holding this up too?

    0
  • steadilyfred

    I'm guessing that the long-promised DLBC will come with BluOS 4.0?

    @BlueSoundFan, I doubt BluOS 4.0 will change Dirac Live Bass Control availability for any current NAD devices. I have read that hardware limitations have prevented it from being implemented to date. However, the soon to be released NAD M66 will feature DLBC – and with any luck, Dirac Live Active Room Treatment!

    0
  • Derek Stratton

    OK it's been switched from spring 2023 to Fall 2023. Stuff happens.

    But - give us some DETAILS on features/capabilities to be added. I am happy enough  with the current GUI, but will be sorely pissed off if a cosmetic refresh is the biggest feature. And, tell us if it will run on a Node 1 or Node 2....

    1
  • BluOSfan

    @steadilyfred, where did you read the news about "hardware limitations" for DLBC, are you able to provide link?

    My most recent email exchanges with NAD tech support didn't mention any "hardware limitation" so I assumed the delay was due to BluOS 4 not being rolled out yet.

    0
  • steadilyfred

    @steadilyfred, where did you read the news about "hardware limitations" for DLBC, are you able to provide link?

    Sorry, @BlueSoundFan. I should be careful not to start any uninformed rumors. What I read wasn't official. I recall it was speculation among some C 658 owners discussing digital headroom in the forum I follow. There was also discussion about how the issue might also be related to inter-sample clipping with the C 658 in certain situations.

    With nearly four years passed since Dirac first announced DLBC for the M10 and C 658, I'm not optimistic we'll ever see it for these devices. Let's hope I'm wrong. 😉

    https://www.dirac.com/2019-8-21-dirac-live-bass-management-at-cedia-2019/

    0
  • BluOSfan

    @steadilyfred, thanks for posting the original news release. So it's been 4 years, not 3 years that I thought.

    Wow, this makes it more doubtful that they will ever make it happen. But at least tech support from NAD that I corresponded with did not outright say they have given up, but he won't divulge when they will get it done either. Very frustrating!

    Now with the constant delays of v4.0, it's just adding to the frustrations. I seriously don't know how other BluOS users take all these issues. I hope some solutions will materialize soon.

     

    0
  • Erik Anderson

    I'm just hoping this release will have option to alphabetize the Qobuz saved artists. A scattered mess for so long. Seem to have been fighting that forever so fingers crossed. 

    1
  • Robert Powell

    BluOS not compatible with usb xmos 2.0. Hoping 4.0 interface would happen. Then firmware packets. Rely on older DAC for now usb to bus usb. Optical or coaxial doesn't work for me. Use a Purist Audio Design Diamond Revision 30th Anniversary usb cable. Silky smooth.

    0
  • edward

    This is a niche market with a pretty stagnant user base as far as numbers of participants. In addition the market is saturated with products of a similar price range [some cheaper] that do more and sound just as good. Pretty much anyone could dedicate an old phone to do what most all streamers do, so for many people its not a 'must have'. With the level of development BluOS has [which in many cases reflects budget] I don't see BluOS doing anything other that what its done in the past. 

    0
  • steadilyfred

    "...stagnant user base..."

    "... market is saturated..."

    @edward, I'd love to review that data for an article I'm writing. Is it public or proprietary info you're referring to?

    0
  • edward

    "....for an article I'm writing....."

     

    Whats the name of your article and who are you writing it for? What are some of your previous articles?

    I will forward the data to your publisher....once you've answered the previous questions. If so leave your publishers contact info.

     

    Thank you

    Edward

     

     

    0
  • Melvin

    Just saw this on Ecoustics (hint - October 17th!)

    https://www.ecoustics.com/news/bluesound-bluos-4/ 

    1
  • Max Dekker

    I only see and read some cosmetic changes.

    0
  • Bodi

    If that were the case, it would confirm the impression I currently have of Bluesound. There is virtually no focus on resolving bugs, but rather a strong emphasis on the appearance of the controller as you read the release notes of 4.0.

    Many users are hoping that version 4.0 will fix a lot of their bugs, but I'm afraid they might be in for a disappointment. 

    I've given up hope with this brand, and I'll never buy anything from them again. Perhaps if they *do* fix their sh*t with 4.0 I'll be giving them another chance.

    0
  • Lasse

    Exact same here.

    Never experienced such an lack of “i dont Care” for fixing things, and careless and useless support!

    I like my bluesound, But Im not buying more units before they actually start listening to the users, fixing the bugs and adding the requested features like proper multi grouping/rooms.

    I dont expect anything fixed at all, but its only UI changes. Hopefully im wrong.

    0

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