Standby not working

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3 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Christopher

    I’m going to take an educated guess you have a SONY television. If that is the case, SONY TVs do not send null signals when in stand by, the stay active and send 0s to players which indicate the TV is muted, not in stand by.

    If I am correct, check your SONY TV documentation to adjust stand by settings to go i to true stand by.

    If I am incorrect in my assessment, please select Help, Send Support Request so our Support Crew can further diagnose your situation and help trouble shoot why your TV is not allowing the NODE to enter stand by.

  • Christopher

    WHY do you mark posts as answered? Its not answered at all!

    No, im not using Sony TV and i think you understood me wrong.

    Your device doesnt turn off optical or digital outputs, when in standby! There are many posts and you say "working on it" for over 1 year.

    So i mentioned, that IF you use the HDMI Input (from whatever TV) then the standby works as desired: turning off all outputs, no toslink LED is on, speakers with autosense turn off. How it should be in 2023. 

    But ONLY if you use hdmi AND turn off your TV. Thats the only way the standby mode does its job.

    If you dont play anything and wait for 15 minutes, or 60, or 5000, optical and digital remain ON.

    So, fix it please. Its possible!

    3
  • Christopher

    It seems like you guys dont understand the problem. Or you dont want to. 
    See the other post:

    Node Standby and Digital Outputs – The Bluesound Support Crew

    1

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