Node 2i Connectivity Issues

Kommentare

5 Kommentare

  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Hi Tom,

    Please continue working with our support specialist to pinpoint what is going on with your issue.

  • Kevin Eyewanders

    Would love and appreciate followup form the OP on this thread. What was determined to be the cause? My Node2i  drops of the network with regularity, sometimes from desktop controller, sometimes from both desktop and android-mobile. My Pulse2i never does this (that I have ever experienced). I too run Asus routers. The Node2i loses access to my Synology NAS music share in the past month or more as well (again, the Pulse never does) and I'm still trying to determine WHY, with little help from support. Wired and wireless environment, the Node and NAS are both wired with IP reservations. Very frustrating.

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  • Tom Grace

    Hi Kevin, this was a while ago and in the end I bought a Cambridge Audi CXN v2 which has had no issues at all in nearly a year with the same router. I did make some changes beforehand which seemed to improve things a bit but can't remember if it resolved things completely. The most important settings to change are

    LAN -> IPTV: Enable multicast routing (IGMP Proxy) : Enabled
    LAN -> IPTV: Enable efficient multicast forwarding (IGMP Snooping): Enabled
    Wireless -> Professional -> Band 2.4GHz -> Enable IGMP Snooping: Enabled

    ​​

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  • Kevin Eyewanders

    Much appreciate the quick followup, Tom. Any info is useful. 

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  • Tom Grace

    No problem. I think there is something in the Multicast thing on both LAN and WiFi but i used it as an excuse to "upgrade" to the CA. Good luck.

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