Imported Library. How does BluOS discover artwork when Folder.jpg is missing

Paul Champlin

• 11. September 2021 13:51

I just bought a Vault2i and imported my Library. Does BluOS offer a Library of Album Artwork (correctly sized & named) for those albums imported that don't include a Folder.jpg file? About 20% of my albums imported do not have artwork.

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• Offizieller Kommentar

  

  Bjørn Ulvik

  Hi-Res

  • 11. September 2021 13:59

  "Does BluOS offer a Library of Album Artwork (correctly sized & named) for those albums imported that don't include a Folder.jpg file?"
  
  The answer is no.
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  Paul Champlin

  • 11. September 2021 14:16

  I've found another source of artwork on AlbumArtExchange.com which will work find, but the Vault still does not recognize the file Folder.jpg when I drop it into the folder on the drive. I've tried unplugging the vault and rebooting as well as reindex music collection & reloading artwork. None of them allow the Folder.jpg file to show up as the album's artwork... What is going on here & why is this so clumsy?

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  Bjørn Ulvik

  Hi-Res

  • 11. September 2021 14:25

  Since your music files hasn't changed, Help - Diagnostics - Rebuld index

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  Paul Champlin

  • 11. September 2021 14:47

  Thank you, Bjorn, for your help. Great suggestion. I was not aware that feature was available. I tried Rebuild Index, but it did not resolve the issue. Could there be an issue with the simple dropping of the file into the folder that is not being recognized by the OS?

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  Paul Champlin

  • 11. September 2021 14:54

  I guess I could just rip the CD again on the Vault if there is no other solution....

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  Bjørn Ulvik

  Hi-Res

  • 11. September 2021 15:08

  As long as you are sure the files you drag/drop are saved as .jpg and not jfif (at least one browser tend to do that), there should be no issues.
  I have seen a few times a reboot of the player has fixed newly added artwork not showing.
  
  Also have a look on this one:

  https://support1.bluesound.com/hc/en-us/articles/200271926-Why-is-some-of-my-Album-Cover-Art-shown-as-missing-

   

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  Paul Champlin

  • 14. September 2021 14:52

  Thanks for your help, but even after making sure the files are within the parameters and powering down and rebooting, reindexing and rebuilding index, none of that worked.

  I've dropped the art file into the folder & renamed them "cover.jpg" & confirmed all are .jpg files.

  Is there a BluOS support available to send this to for review?

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  Paul Champlin

  • 14. September 2021 15:47

  sorry, I forgot to add that I've used the "reload artwork" button many times with no success.

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