NO / extreme low sound with Bluesound POWERNODE (N330)

Beantwortet

Kommentare

12 Kommentare

  • Pål-Eric Lyngvær

    Paired my phone with the Powernode via bluetooth ignoring / HDMI/ Optical.  Tried playing music from Spotify via bluetooth.  On the spotify app its shows its paired with the Powernode.  

     

    Checked volume lowest medium and highest

    ZERO sound.

     

     

     

     

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  • Sam R.

    ^ As Seppi says. I'd also include the make/model of your speakers. Are you hearing any audio out of the headphone port?

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  • Pål-Eric Lyngvær

    Make and model is written in first post. 

     

    I took the powernode back to the shop where i bought it. They tried it in the shop but nothing came out of the amplifier.

    They said never ahd they experienced this before.  So they gave me a new one which was a simple plug and play when i came home. ( REALLY PLEASED WITH THE POWERNODE)

    No idea what was wrong with it.

     

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  • Andrew

    I have this problem too.  no amp to the speakers.  only low pass rumble from the sub woofer.  I will try the 5 minutes plug out the wall tip.

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  • Andrew

    no result.  I did notice very faint sound coming from the speakers, but only with my ear by the speakers. I Tried other speakers, and speaker wire with no result.

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  • Andrew

    no result.  I did notice very faint sound coming from the speakers, but only with my ear by the speakers. I Tried other speakers and speaker wire with no result.

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  • Adrian Robert

    Just started experiencing this on an N330 with an analog audio input (from an Android streaming box) after upgrade to 3.0.25.

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  • Adrian Robert

    Yes. I might be responding to the wrong thread here, I thought this one discussed the same issue as https://support1.bluesound.com/hc/en-us/community/posts/4404858454039-Low-volume-from-Powernode-2i-using-HDMI but now I see this one had no sound at all, whereas the other was an HDMI input. So I'm experiencing a problem but probably different from either one of these. :-) 

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  • Adrian Robert

    A power cycle was tried already and had no effect; I'll try another cable/tomorrow and post the results. 

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  • Tony W.
    Product Support Manager

    Hi Adrian

    A replacement cable will not fix your issue. Similar to the link you have above, Streaming Services directly integrated will have louder input gain and original source will be louder as they are mixed louder. When using external inputs like line level input, consider a preset and boosting the volume when creating that preset - or use the sources on your Android Box services that are directly integrated with BluOS and compare.

    support@bluesound.com will be happy to assist here.

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  • Adrian Robert

    Thanks, tried a different analog source and same result. Is it expected an external optical source will show the same behavior?

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  • Adrian Robert

    Can confirm, using an optical digital source has the same low volume. I'm wondering whether Bluesound would consider adding a toggle option under Source customization to add a fixed gain? I've seen this exact feature for example on a Sennheiser wireless headphone base station I have, and given that Bluesound already supports gain adjustments for metadata-containing sources it should be be comprehensible to users.

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