playback issues after adding bluesound soundbar+ in ecosystem
Beantwortet
Hey all,
Just a topic to gather some troubleshoot info.
Im a fond user of a bluesound node n130 and two pulse flex speaker for multiroom, so i have 3 rooms covered livingroom, kitchen, and office. They always played nice no issues whatsoever. Recently i made the decision to swap my dolby 7.1 for a bluesound soundbar+. Since the soundbar is always on standby it is easy to add it to a multiroom setup for easy listening. However the soundbar seems to have issues staying connected. When i add it to a group it stops playing from time to time. The controller indicates a song is playing and the volume says it should be audible. On the other players there will be sounds, but only the soundbar cuts out. When i skip a song the soundbar joins again. I found this also happens when i only use the soundbar solo for streaming audio. It happens on all streaming services i have (tidal deezer spotify and deezer) tv sound works fine (hdmi). This weekend i connected my soundbar via lan instead of wifi to test if this was the issue but it happened again. Has anybody have this happen and if so did you fix it and how?
info.
* Node is connected via lan fixed ip reservation in dhcp scope
* Soundbar is connected via lan atm fix ip reservation in dhcp scope
* 2 Pulse flex speakers are connected via wifi 5g fixed ip reservation in dhcp scope.
* 1 of those pulse flex speakers is connected via a mesh hotspot in the kitched all other speakers are connected to the main routers wifi or lan.
* Wifi channel is tested and good in all rooms and wifi quality is good on all speakers (soundbar also gave a good connection when it was on wifi - which isn't strange because is was only seperated by a wood board router is below the tv-)
* Players are on the latest firmware and al controllers are updated (android and windows)
* Network setup is very simple, no vlans or guestnetworks all devices are in the 192.168.1.* range
Issue happens no matter what device is used to start the multiroom setup and even when the SB is used solo
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Offizieller Kommentar
Hi Jim,
I can see that you already have an open support request with us. Please continue working with them so we can help get your issue resolved. -
i am sending the logs but i was wondering if i was the only one. if more people have the issue we can gather more info and help more people
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Same problem here. What I do in such case is switch from Music to Movie and back to get sound back again. This bug was introduced in the latest update I believe. I stopped counting.
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thanks @bodi for the suggestion ill try that. The support ticket had been closed they told me to go to the hw seller for support. they say it is a hardware problem. i find that hard to believe, firmware problem, yes. Hardware not so much
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