AirPlay not working from MacBook Air or iPhone 11 Pro

Just got a Node 2i and spent the last 3 hours trying to get set up because the Quickstart Guide is the most useless documentation I've ever seen. Constant connectivity issues and can't check strength of connection with the 2i as per this post: https://support1.bluesound.com/hc/en-us/articles/201940663-What-should-my-Wireless-Signal-Strength-be-for-best-performance-

Trying to use AirPlay to push audio from Apple Music on my MacBook Air and iPhone 11 Pro does not work. Phone and laptop indicate they are connected to 2i via AirPlay and sound no longer comes out BUT no sound out of speakers connected to Node 2i. Also tried using Soundcloud site on MacBook Air and Soundcloud app on iPhone 11 Pro but no sound once I activate AirPlay. Additionally tried this but didn't resolve anything for me: https://support1.bluesound.com/hc/en-us/community/posts/360028731714-How-do-I-play-apple-Music-and-BBC-player-from-my-Mac?input_string=AirPlay%20not%20working%20from%20MacBook%20Air%20or%20iPhone%2011%20Pro

All devices connected to the same 2.4 GHz network. Tried turning everything off and on again. Have done a factory reset on Node 2i. Absolute pain in the bollocks from the word go. Considering ditching this device already due to the rubbish UI and UX.

AirPlay not working from MacBook Air or iPhone 11 Pro

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