BluOS

Beantwortet

Bridle

• 8. Februar 2020 15:36

Upon choosing to upgrade BluOS on my NAD C388 amplifier via my Android phone BluOS app, I'm now also experiencing the same behaviour as described here. The amplifier displays the message "Executing BluOS Upgrade" for about a minute and then shuts down. I'm not able to select the BluOS Reboot or BluOS Reset options in the amplifier BluOS Setup menu. Any suggestions on how I may be able to resolve this issue? Would appreciate your prompt response to this since being unable to use our amplifier is significantly impacting us.

0

• Offizieller Kommentar

  

  Wesley P.

  • 10. Februar 2020 19:17

  Hello Bridle,
  
  I'm sorry to hear you're experiencing issues with your C388's BluOS update. I have escalated this to our support crew to investigate further for you.

  A member of our support crew will be reaching out to you shortly to gather some additional details and work with you to find a solution.

  Regards,
  Wesley P.

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