Vault 2

Beantwortet

Permanently deleted user

• 23. Dezember 2019 04:02

I still use High Sierra but I can't always get Vault to show in Finder.  The controller app works ok. I have tried restarting both the mac and the vault as well as connect to server in go.  What else can I do?

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• Offizieller Kommentar

  

  Wesley P.

  • 23. Dezember 2019 19:14

  Hello Peter,
  
  Depending on your network setup and configurations on your computer, the Vault may not automatically show up as an available network drive on your Mac computer.

  To connect to the internal storage of the Vault first find the current IP address of the Vault by going to Help > Diagnostics in the BluOS app. Once you have the current IP address open Finder and select Go > Connect to Server then enter "cifs://" and the Player's IP address similar to "cifs://192.168.1.XXX". When prompted, select the Shared folder. If prompted for a User ID, login as guest.

  If you are using the correct IP address and you are still unable to connect to the Vault's internal storage, please contact our support crew directly at support@bluesound.com so we can investigate this further for you.

  Regards,
  Wesley P.

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