BluOS controller iOS 3.4.4 Selecting radio stream doesn't work - freezes app

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Thomas Davidsen
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Hi. I just noted this problem, not sure if it appeared with latest update to iOS app 3.4.4.

I can no longer select an audio stream when listening to TuneIn stations.(As described here: https://support1.bluesound.com/hc/en-us/articles/202092793-How-do-I-change-stream-qualities-in-TuneIn-)

When I click the three buttons, the list of available streams and reliability appears but I can't select any, and I can't close the menu and go back. App needs to be killed and restarted. All other functions work fine.

Have tried removal and reinstallation with no result.

I realise that there has been issues with TuneIn lately, maybe still are, but the app freezing issue seems like a BluOS problem.

Bonus question: Is it correct that the MacOS app 3.4.9 doesn't allow us to select streams? If so, why?

Specs: iPhone Xs, iOS 13.1.1., Bluesound iOS app 3.4.4, BluOS 3.4.24, Macbook Air, MacOS Mojave 10.14.6.

Kind regards,

Thomas

1

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5 Kommentare

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  • Offizieller Kommentar
    Wesley P.

    Hello Thomas,

    I'm sorry to hear you are experiencing issues with your TuneIn streaming. I have escalated this to our support team to investigate further to help resolve this for you as soon as possible.

    A member of our support team will be reaching out to you soon to discuss this further.

    Regards,
    Wesley P.

  • Thomas Davidsen

    Thanks very much, Wesley. Much appreciated.

    /Thomas

    0
  • Diederik

    Hey Bluesound,

    This issue stills exists in the current app version 3.6.1. 

    Cheers!

    1
  • Thomas Davidsen

    Yes, it does. I was a bit disappointed that two new app versions have been released without the issue being solved.

    0
  • Diederik

    Fixed in 3.6.2! Thanks!

    0

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