connection failed with TIDAL

Beantwortet

Kommentare

4 Kommentare

  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi Kurti

    Thanks for the kind words... 

    We have seen this occasionally, try logging out and logging back in to TIDAL; https://support1.bluesound.com/hc/en-us/articles/200826167

    If the problem persists, please select Help, Send Support Request so we may see your log file.

     

  • Kurti

    Whoop! I've tried it separately from the web frontend of each player ... And? It worked!!! Now it flews.. I am happy again!

    Many thanks!!

    1
  • Ian Morris

    Sorry to revisit this old post, but have been having the identical problem, but your solution hasn't helped. I have restarted everything multiple times, the wi-fi plays my NAS library without pause. I see above you want to see a "log file". How do I do that?

    0
  • Tony W.
    Product Support Manager

    Hi Ian

    Help, Send Support Request in the App and the log file is sent to us auto-magically. Once we have it our Support Crew will be in touch via e-mail

    0

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