Kommentare

6 Kommentare

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  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Hi Laurent,

    I see that you have submitted a support request regarding this issue you are experiencing with Qobuz. Please continue working with our support crew regarding this.

    Thanks for #LivingHiFi

  • Greg

    I’m having the same problem after installing newest firmware this morning. Support sent me multiple ‘fix’ emails, but nothing worked. Still can’t log into Qobuz app through BluOS.

    0
  • Paul Ivory

    Same problem, Authorization failed when trying to log in to Qobuz through Bluos

    0
  • Tony W.
    Product Support Manager

    We have seen issues with NetGear Nighthawk or ORBI routers with "Netgear Armor" or AT&T ISP provided routers with 'Enhanced Security' enabled. These firewall settings appear to block Qobuz authentication. If you need assistance disabling those settings in your home router, let our Support Crew know at support@bluesound.com and they will be happy to walk you through it.

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  • Paul Ivory

    Well I have a Vodaphone Hub router and it was working fine until Tuesday bluos on a ?Huawei tablet to a NadC700 nothing wrong with  user/password as Its working on the Yamaha & PC in the lounge

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  • Reg
    • Bearbeitet

    Same problem here. After FW update Qobuz revalidation required, but no way at all to enter credentials or something. I changed my PW for Qobuz, no effect. I know that my routerconfig isn't the issue.

    A complete Bluesound Nano reset to factory defaults enabled me to setup en login to Qobuz again. But after a few hours (or day?) the issue was back. 

    Performing a factory reset daily isnt my view of a solution, so please Bluesound, ACT.

    thank you, Reg.

    0

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