Unable to play certain albums via Albums option
Beantwortet
I’ve had my Bluesound Node 2i since February 2020. All my music is in FLAC format stored on a NAS drive. A Synology DS220+ 4Tb in RAID1. The share works perfectly on both an Android app and an iPad one.
Since an upgrade to the firmware last June I cannot play certain albums from the Albums tab. Individual tracks from the Songs and Artist options work fine. I can even select a song on one of the affected albums, tap the three dots to the right and select Go to Album and the whole album is available to play.
But if I select Albums - Gladiator - for example, I get the message saying “Couldn’t load content. Please try again”. It simply will not play. There are at least 10 Albums affected.
I raised a ticket with support four months ago and the issue is still not fixed. Even after I described how to get access to the Album via Songs. Surely it can’t be that difficult to fix.
The same happens on a five year-old Android smartphone and a two year old 5th Gen iPad. I really do want this fixing. Am I alone in having this problem?
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Yes, shall do that.
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Ray, link to new post below. I am on 4.2.4 and 4.8.17. The app 4.2.4 is not affected by the bugs reported in my new post, nor was it affected by the bug discussed in this thread (Unable to play certain albums via Albums option).
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Pinot, I had a look at your post and checked my ripped CD of The Nutcracker. 24 tracks and I see a progress bar in Now Playing and Play Queue mode. The elapsed and remaining time only shows on Now Playing mode.
If it’s any help I first raised the issue in this topic last June. It dragged on for a few months with no progress. But after posting here it did eventually get resolved. Good luck!
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I've updated to iOS app 4.8.1 and BluOs 4.8.17 and all of my albums that previously triggered "can't load content" now open properly.
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Ray, it is not so much about the progress itself, but about some indicator showing which track is playing in the album track list.
The play queue is useless for this, because it does not show the work nor the composer. Track list often consist of multiple works by different composers. Furthermore, track lists in classical can be very long.
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@Pinot Gris, a screenshot might help us understand your problem. I suggest a new topic is required as it’s a different problem to this one which I now consider resolved.
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Ray, I was responding to your Nutcracker comment, had the impression it referred to the link I posted.
Resuming:
1. The album not opening seems finally resolved after 8 months
2. The currently playing track not being highlighted in an album's tracklist, follow link above to post, remains unresolved for more than 8 months
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Pinot, okay. Today I’ve switched to an iPhone so should I have any more issues with the app it will be in the Apple section. Good luck getting things sorted.
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Thanks. Until BluOS fixes this bug I shall just remain on the outdated app v4.2.4 which has been immune to both the album opening and track highlighting issues.
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