Problems with Qobuz

Beantwortet
pcap234

Hello,

Since the update to BluOS firmware 4.4.17 on July 17, 2024, the Qobuz integration no longer works.

When you select a genre of music, only 4 choices appear: 3 playlists and "New Releases". The "Recommended albums" and "Most played albums" choices are no longer available.

And, when you choose "Novelties" in a musical genre, all styles are offered (rock, pop, alternative and indie, classical, jazz...). Is an update planned to fix this malfunction ?

Kind regards

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Kommentare

7 Kommentare

Datum Stimmen
  • Offizieller Kommentar
    Tony W.
    Product Support Manager

    Hi All

    Our QA Team has been able to replicate this and have reported it to Product Development. Look for an update to BluOS later this week to resolve it permanently.

    We do apologise for the inconvenience...

  • Brian
    Lossless

    There does indeed seem to be a Qobuz issue with the new firmware + controller. 

    I tried logging out and back in to Qobuz but the issue remains. Here is what I see when selecting a Genre:

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  • Bodi
    • Bearbeitet

    Same here.

    Regression testing:

    Regression testing is re-running functional and non-functional tests to ensure that previously developed and tested software still performs as expected after a change.

     

    Fix your testscripts, Bluesound.

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  • Philipp Hartmann-Faaß

    Any news on this problem with Qobuz? 

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  • pcap234

    Hello

    Since the opening of this ticket 12 days ago, the problem has still not been solved.

    I also contacted Qobuz who did not seem to have been informed of the malfunction of their application in BluOS.

    As a result, I did not renew my Qobuz subscription which was about to expire.

    If the problem is not quickly resolved, I am thinking of getting rid of the Node 2i player and the Nad C388 to buy new devices from brands competing with BlueSound.

    Kind regards

    Samsung Galaxy 20 FE 5G smartphone running Android 13 and BluOS Android version 4.4.3

    Lenovo Windows 11 Home PC and BluOS 4.4.1

    BlueSound 4.4.17 Firmware on the devices

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  • Bram goossens
    • Bearbeitet

    Here is the same problem. I used to have Tidal and now Qubuz. The same issue. It's a shame that it works with Spotify.

    I'm also considering completely quitting Bluesound. I'm totally fed up with it.

    Android: 4.8.0

    BluOS: 4.8.7

    Android 14

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  • Tony W.
    Product Support Manager

    Hi Bram

    This issue has been resolved. If you are continuing to have issues, please select Settings, Send Support Request so our Support Crew can review the log file you are sending and provide troubleshooting tips.

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