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5 Kommentare

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  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Hellow,

    We appreciate your feedback! I will definitely pass it along to our quality assurance and development team for them to consider in future updates.

    Thanks for #LivingHiFi

  • Lasse

    I cannot even see if its DD content at all anymore. That broke some firmware updates back. :(

    0
  • Tony W.
    Product Support Manager

    Hi Lasse

    DOLBY Content will only show if you are in a Home Theatre Group and Playing 5.1 content as determined from the source. If you are and are not seeing the DOLBY Indicator, please select Settings, Send Support Request and our Support Crew can help troubleshoot.

    0
  • Keks1973

    Hmm, here it shows the indicator even if it is Dolby 2.0 not only on Dolby 5.1. The indicator shall be more specified.

    1
  • Lasse
    • Bearbeitet

    First sorry for hijacking the thread. :)

    Got confirmation, that they found an bug for my issue, but cannot tell me when its going to be fixed because the support is not informed about releases.. Same with last times I had to contact the support! WHY THE HELL is the support team not informed about these things!..  Its the same everytime.. "bla bla bla. and nothing happens. My guess is that we are at least 6months ahead before I can expect something..

    I went from this, issue https://support1.bluesound.com/hc/en-us/community/posts/4420517665687-Missing-surround-sound-icon-in-IOS-app, to now this, with not working at all. damn...

    This company and its software, bugfixes and new features and  is such a joke.

    So all in all, with my previous experiences everything is unfortunately as expected.

    1

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