can not see Bluesound node

Beantwortet

Todd

• 11. März 2023 22:42

I can not connect to my bluesound node. it is hard wired to router. I see it through my router but unable to see it with android and windows, It was still playing music from amazon at the time thought last station played not that. I did a factory reset and of course now I have nothing

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• Offizieller Kommentar

  

  Mark T.

  Sr. Support Crew Member

  • 13. März 2023 13:40

  We believe that the issue you are experiencing may be related to your network configuration.

  To resolve this issue, we recommend that you perform a network reboot and ensure that your wired and wireless connections can communicate and see each other. 

  If the issue persists after performing these steps, please do not hesitate to contact us via email at support@bluesound.com or through the BluOS app. Our support team will be happy to assist you further and help you resolve the issue as quickly as possible.

  Thanks for #LivingHiFi
• 

  Todd

  • 13. März 2023 14:31

  I have since been able to connect with my phone. I am still unable to connect with my windows 10 computer. This has been an on and off continuing issue that I have had. Is there a problem with the app? When it did connect, after about an hour it would not respond.

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