Pulse sub+ Not pairing

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4 Kommentare

  • Offizieller Kommentar
    Mark T.
    Sr. Support Crew Member

    Sorry for the inconvenience. I will escalate your feedback to a support ticket and a member of our support team will reach out to you soon.

    Thanks for #LivingHiFi

  • Josiah Tubbs

    I have the same problem.

    Just purchased Pulse Soudbar+, Sub+, Powernode Edge, Node X.

    Sub+ flashing blue and purple. Connected to network, but won’t play or pair with either player. I can see it grouped in diagnostics with IP address, but not in the player drawer. I set it up, added to network, upgraded, etc. Tried factory reset, that didn’t work.

    Even the directions I found online didn’t align to the view and options I see in the BlueOS app.

    Was there a resolution to this?

    0
  • Chris

    Same here. BlueOS setup says push the pairing button for 5 seconds. But there is no pairing button!!
    If I find a solution I ll post it here.

    0
  • Tony W.
    Product Support Manager

    Hi Chris

    Your answers are right here; https://support1.bluesound.com/hc/en-us/articles/360056643913

    0

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