BluOS Controller app 4.x.x
Check Network Connection
To confirm if the Bluesound player is connected to the network using a wireless or ethernet connection, perform the following steps:
Android/iOS - Check Network Connection
- Launch the BluOS Controller app, navigate to the Players tab , and select the required Bluesound Player.
- Tap the Home tab > Settings button .
- Under the Help & Support section, tap Diagnostics.
Windows/macOS - Check Network Connection
- In the BluOS Controller App, select the Player Drawer and select the required Player.
- Under the left Navigation Drawer, select Help > Diagnostics.
Wireless connections
The color-coded Signal Strength indicator, Network name, and dBm reading are displayed along with the IP Address of the network.
Ethernet connections
Only the IP Address of the network is displayed.
Notes:
- When an Ethernet connection is available, the player connects to the network using the wired connection by default.
- Bluesound players cannot connect using both wired and wireless connections simultaneously.
Wireless Connection | Ethernet Connection |
BluOS Controller app 3.x.x
BLS-KB14-404
To check if you are connected to either Ethernet or Wi-Fi, select Help, Diagnostics in the Navigation Drawer of the App.
If the Diagnositcs for the Player you have chosen displays a color coded signal strength indicator and a dBm reading, it is connected via wireless. If these do not show up, this Player is connected via Ethernet.
By default, if a network cable is attached to a BluOS Player, it will always attempt the wired connection first. BluOS Players cannot connect using both connections at the same time. A Player can only be connected as wireless OR wired.