Node 2i not updating to 03.20.25

Answered
Tony Campilongo

I keep getting the prompt to update my Node 2i to 03.20.25 but each time I try to perform the update the player reboots and gets stuck on the red LED and is unresponsive to the app.  All other updates I've done have gone through quickly and without issues.  The only way to get out of this state is to unplug the player and plug it back in, and it reboots normally but still on the old firmware.  Should I leave it in the red LED mode for more than 30 minutes to complete the update?

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Comments

2 comments

Date Votes
  • Official comment
    Seppi Evans
    Hi-Res

    The update should take less than five minutes, please log a support ticket using the Bluesound App. Select Help…Send Support Request.

  • Tony Campilongo

    Thanks Seppi.  I decided to give it one more attempt just now before submitting a support request and this time it updated within 90 seconds.  Very strange as the behavior I described above kept happening over several days.  Perhaps you scared it into cooperating with me!

    Thanks again.

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