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  • Official comment
    Mark T.
    Sr. Support Crew Member

    1. Make sure the BluOS controller and the player are on the same network.
    2. If you are using a mobile app (android or IOS), enabling the airplane mode for 30 seconds and then disabling it back helps.
    3. Reboot your entire network including your Bluesound Player.

    If the above suggestion does not work, please send us a support request to support@bluesound.com

    Thanks for #LivingHiFi

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