powernode volume issue

Answered

Dennis Mullis

• October 23, 2022 15:25

Hello. This morning I had the powernode paired with my node and since then the volume level of the powernode is extremely low, no matter what adjustments I make. I have seen something about an issue with the latest software update. Anyone else experiencing this problem? I have also previously experienced the well documented problem where the volume level goes up dramatically in between play sessions.

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• Official comment

  

  Tony W.

  Product Support Manager

  • October 24, 2022 12:45

  Hi Dennis

  Please select Help, Send Support Request in the BluOS App and follow the on-screen prompts so our Support Crew can review your player event log and assist with what you are seeing. 
• 

  Seppi Evans

  Hi-Res

  • October 23, 2022 16:14

  Hi Dennis, I have a POWERNODE and not experienced this.

  Check to make sure that volume limits have not been set (Settings..audio)

  Would suggest you pull the power lead and leave it out for a good 10 minutes, then try again. Also double check the speaker connections at both the POWERNODE and speaker ends to make sure the connections are good and no stray fine wires that could cause issues.

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  Dennis Mullis

  • October 24, 2022 10:41

  Thanks but I have tried all that to no avail.

   

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