POWERNODE constantly crashing

Hi, I have a Bluesound VAULT and the POWERNODE in two separate rooms. I've never had issues with the Vault, however my powernode is almost unusable due to it constantly crashing. The only fix is to unplug it and plug it back in, then it works again but usually not for long. It seems to primarily crash when I have the vault and powenode grouped together, which is my primary use case.. The powernode connects to wifi and the signal strength is excellent. Really hoping there is a resolution because it's been incredibly frustrating/disappointing. I have an Amplifi router & mesh point network. The Vault is wired directly to the router, the POWERNODE is connecting to the mesh point.

Sam Poquette

October 22, 2022 13:33

Sorry I should have clarified! The audio will suddenly stop (coming from Tidal mostly) and then the Powernode will disappear from the connected devices and the bluOS app will usually hang up trying to find and reconnect to it. Nothing will happen until I unplug the power cable from the Powernode and plug it back in. Once it reboots, it reconnects and everything works again, but not for long.

October 22, 2022 20:52

I've tried rebooting our router, doesn't help. Do I want multicast enabled or disabled? I don't see that anywhere in the settings though

November 12, 2022 21:42

Sorry for the delayed response. We just upgraded our internet speed service to gigabit speed, and upgraded our router to a Netgear Nighthawk CAX80. I was seriously hoping this might resolve the issue as our previous router was old, but it is still occurring. I see no option or setting in the app for multicast.

POWERNODE constantly crashing

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