Error in windows app latest version

Answered

Permanently deleted user

• October 14, 2022 13:23
• Edited

 

Well done ! Good regression testing.

Please not a standard copy paste response like "must be network" or "reboot router please". Nothing wrong on that side. Also restarted device itself. Did not fix it.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • October 14, 2022 13:24

  Hi Ron
  
  Our Quality Assurance team has been able to replicate this and will resolve it in an upcoming maintenance release. That being said, it is not affecting the upgrade process, only selecting to upgrade using the menu prompt in the BluOS App for Windows and macOS.

  1. Close and relaunch the App and wait for the automatic prompt to update your BluOS Player
  2. Use the BluOS App for Android or iOS and launch the upgrade from that App

   Thank you for your patience and understanding and we do apologise for the inconvenience. 

  Please follow this thread for further updates on this issue; https://support1.bluesound.com/hc/en-us/community/posts/9370049558935
   
  Tony

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