Node 2 Not Working (Red Light Wii Not Flash

Answered

Jack Siegel

• October 11, 2022 22:12

My Node 2 stopped working. I get the red light.  I have gone through the reset procedure multiple times.  The light just stays red even after two minutes of holding the play button.  

I can't see the unit in the BluSound app, and I don't see it as a Wifi option on my iphone, where the app resides.  Do I need to upgrade the firmware using a USB stick?  I tried, but nothing happens.  Do I need to buy a new unit?

Thank you

 

Jack B. Siegel

 

1

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • October 12, 2022 12:23

  I am escalating your feedback to a support ticket. Please be patient and a member of our support team will reach out to you.
  
  Thanks for #LivingHiFi
• 

  tineke T

  • October 21, 2022 15:22

  Ihave the same problem. Two days ago a steady red light and nothing works.Just the same as Jack's story

  0
• 

  Mark T.

  Sr. Support Crew Member

  • October 21, 2022 15:24

  Hi Tineke,
  
  Please send us a support ticket regarding your issue.

  0
• 

  Benoît Hébert

  • October 21, 2022 19:48

  Same here with a Node 2. Submitted a ticket already.

  It's bricked for now... USB downgrade to 3.20.21 has not worked.

  1
• 

  Chris

  • October 22, 2022 13:35

  I have this now too. Red light, won't do anything.

  1
• 

  Benoît Hébert

  • October 24, 2022 14:30

  So, support asked me to see if the optical out was flickering/blinking or solid.

  Apparently, a flickering/blinking optical out is due to a faulty power supply.
  Life is strange... Node2 works perfectly, process a firmware update then suddenly dead due to a power supply issue. What an uncanny timing...  Life works in mysterious ways. 

  A search for "red light" pulls out hundreds and hundreds of posts. It says a lot.

  1
• 

  Chris

  • October 24, 2022 18:44
  • Edited

  Mine was pulsing red very slowly, like every 5 to 10 seconds, but after quite a while it just stays red.

  After some Googling, it looks like it's due to a flawed PS design.

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• 

  Chris

  • October 24, 2022 22:35

  I've fixed it myself for $5, after being quoted $350 by Bluesound to repair it.
  There are two capacitors on the power supply board that were literally touching the voltage regulator's heat sink. They were bulging and failed. This is a really poor design and it's no surprise. There must be many owners with a similar issue who aren't as handy with a soldering iron. It's unfortunate that Lenbrook would abdicate any responsibility for a design flaw that is obviously of their own making.

   

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