BluOS controller stuck in "looking for players" after update on Windows 10

Answered

Comments

7 comments

  • Official comment
    Tony W.
    Product Support Manager

    Close the BluOS App - reboot your Windows PC. Relaunch the App. If problems persist, please e-mail our Support Crew at support@bluesound.com 

  • Emanuel B

    Problems persist even after reinstall of the app.

    0
  • Max Dekker

    There is really something wrong here! 

    1
  • Emanuel B

    If anyone has the same problem:

    after the update of the app you need to fix the windows firewall settings manually:

    go to -> Allow an app or feature through Windows Defender Firewall -> Look for bluos controller.exe -> Check all the boxes under Domain, Private and Public

    0
  • Max Dekker

    This solution doesnt work for me, not on Win 10 or 11.

    0
  • Max Dekker

    If I Shut down my VPN the controller starts up ok.

    The play queue still does not update the song that is playing and stays at the top of the Play Q-List.

    0
  • Tony W.
    Product Support Manager

    When enabling a VPN, your desktop IP changes - therefore is no longer on the same network as your BluOS Players. 

    0

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