Help!
Hi - had a wi-fi outage today and then my Powernode went into green light mode and then purple. The app couldn't find my player, probably because the Powernode was no longer on my network. I then reluctantly did a factory reset and it went green but then eventually settled on purple! As I can't get onto the app, I'm now stuck in a cul-de-sac where I can't get it working again. Can someone talk/type me through what I should do please?
Thank you.
Ali
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Official comment
Thank you. Finally cracked it! I managed to get the unit back into green hotspot mode and connected my S21 phone to it but the app still refused to find anything. So I uninstalled and reinstalled the Bluos app and started from scratch which solved it.
The cabling around the house necessary to link via ethernet would be too extensive and untidy but I will explore again if this is possible, as I know the resilience would be further improved. Although to be fair I rarely have any issues with the wi-fi connection - this was the first and most significant one I've had.
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Thank you. But how do I get it off the purple/pink light mode? The app just continuously "looking for players" and then says "no player found" and then when I "open wi-fi settings" box it just shows my network connected? So the app doesn't let me do anything?
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Purple means your "hot-spot" has timed out after 15 mins.
When the player has green LED, connect to the "hot-spot" network (your phone) to setup your player.
An easier option is to connect your player to ethernet and do the setup.0
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