Bluesound mini lost in ios app

Answered

Glisse

• September 12, 2022 08:03

Good morning,

I lost the device on my ios 15.6.1. Certainly a security increase from Apple.

Réinstalling the app / rebooting the phone did not solve the problem: the device is not found and wifi connection is asked by the app.

The device is connected to an ethernet cable and works fine using the PC app.

Can you please look into it ?

Kind Regards,

Benoit

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • September 12, 2022 11:52

  Double-check your router settings, maybe your IOS device is connected to guest WiFi that is separated from your local Lan.
  
  From your IOS device, go to SETTINGS >> BluOS >> Local Network. Make sure this is enabled.
  
  If the suggestions above does not help, please send a support request to support@bluesound.com
  
  Thanks for #LivingHiFi
  
  
  
• 

  Glisse

  • September 12, 2022 12:36

  Thank you, i will send a mail to the support. I have only one Wifi, and bluos app has access to local network. Maybe it lost access to multicast following a rule hardening by Apple.

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