TIDAL CONNECT: My Bluesound Node 2i is not appearing on the sound output list

Answered

Epol Apol

• August 30, 2022 11:21

I know i am not the one who the issue. Please do something on this.

I am on android 12 then updated to 13 and still the same. It works before on android 12 but recently(last week) node 2i disappears on the list and I cannot find it.

Sometimes it will pop up but if I connect, it shows connected but no sound is playing?

 

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• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • August 30, 2022 12:25
  • Edited

  Hi Epol,

  Please try these troubleshooting steps to fix the issue.
  
  1. Perform a network reboot.
  2. Rename Bluesound player from the BluOS app.
  3. Try re-installing the Tidal app.
  
  If issue persists, please send support request using the BluOS app. Then we can diagnose the issue.
  
  Thanks for #LivingHiFi
• 

  Epol Apol

  • August 30, 2022 13:13

  I tried it all. No luck :(

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• 

  Vincent

  • September 01, 2022 18:39

  Hi there, same issue here with my powernode n330 and tidal connect. I cannot use tidal connect anymore even if the player is displayed on their app. I also sent a request to Tidal support.

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• 

  Mark T.

  Sr. Support Crew Member

  • September 01, 2022 18:55

  Hi Vincent, 
  
  Try re-installing the app and see if that helps, otherwise, please send a support request using your BluOS app.

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• 

  Sanjeev Das

  • July 12, 2023 08:06

  I have the same problem. Bluesound node 2i doesn't appear in Tidal. Works perfectly on Spotify.

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• 

  Seppi Evans

  Hi-Res

  • July 12, 2023 10:07

  Sanjeev, please follow the instructions in the Official Comment.

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• 

  Ken Clarkson

  • December 30, 2023 04:18

  Same problem. I submitted request for help over 48 hours ago. I will not be recommending this system to anyone

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• 

  Permanently deleted user

  • January 21, 2024 06:55

  22 days later????????/////////////???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

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• 

  Tóth Csaba

  • February 15, 2024 18:09

  Bluesound NODE sucks. That's the case. Tidal connect has stopped working normally on Android and on iOS as well.

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