Subwoofer pop on powernode

Answered

Comments

3 comments

  • Official comment
    Mark T.
    Sr. Support Crew Member

    Hi Michael,

    Please send us support ticket using the BluOS app. This way we can review the diagnostic logs.

    BluOS App >> Help >> Send Support Request

    Thanks forĀ #LivingHiFi

  • Michael Rafferty

    Message I have received in case others have same issue

    After speaking with our engineering team regarding your specific issue with the Powernode alongside the KEF SUBW, they have been able to replicate it here in our labs. Our engineering team will be looking into this further and be providing a fix for this issue in a future firmware update.

    Unfortunately, we here in technical support are not provided a timeline on future development and releases so I can not say for certain when this update will become available. However, rest assured that our engineering team will be doing everything they can to resolve this issue as soon as possible.

    Our engineering team may reach out to you directly if they require any further specifics about this issue you are experiencing.

    I'm sorry I do not have a more immediate solution for you but in the meantime, if you have any further questions for me, please feel free to let me know

    0
  • Adam Niederpruem

    I've got the same issue, different source: I notice it only when I change channels on the TV

    Gonna submit a ticket

    0

Please sign in to leave a comment.