presets and Deezer

Answered

Albert Thibodeau

• August 23, 2022 01:16

My Tunein presets have disappeared on several occasions over the last week or so. I reset modem, router and blue sound, uninstall and reinstall blue sound app and eventually after a lot of resets the presets reappear. I have also had an issue with Deezer radio streaming where the stream stops and an error message number from Deezer shows up: 1145125.  My units  have a hard connection with ethernet. I have no problem with playing music burned into the library.  I'd like to get this resolved as it is quite annoying.

Thanks!

0

• Official comment

  

  Tony W.

  Product Support Manager

  • August 23, 2022 12:23

  Hi Albert

  As always in these cases, it is best to select Help, Send Support Request in the BluOS App for 1 on 1 troubleshooting with the Support Crew.

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