BLUESOUND CB130 HUB not showing in the left Navigation Drawer

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  • Official comment
    Tony W.
    Product Support Manager

    Hi Daan

    The issue you are seeing is not firmware related - it may however be caused by an error with the network device table of your router. A network power reset should resolve this.

    • Turn off all players and other network-attached devices (laptops, tablets, and smartphones – Airplane mode can be enabled).
    • Unplug any wireless extenders or repeaters you may have in your home.
    • Unplug your router. Wait for 30 seconds and plug in again.
    • Wait for 5 minutes (important – do NOT skip the wait time).
    • Turn on all wireless extenders or repeaters and wait for 5 minutes. (Skip this step if you do not have an extender/repeater).
    • Turn on all players and network-attached devices (laptops, tablets, and smartphones – Airplane mode needs to be disabled).
    • Relaunch the BluOS App.

    If problems persist or return, please e-mail our Support Crew at support@bluesound.com

     

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