Amazon Music HD artwork issue

Answered

Tony Campilongo

• August 18, 2022 04:33
• Edited

In the Bluos app when playing individual tracks from a Playlist in Amazon Music HD the album cover artwork displays normally but for some reason when playing from an entire album in My Music the album artwork appears pixelated/blurry, as when you enlarge a small image. I've tried setting the Optimize Artwork option on and off, reloading the artwork, and re-indexing but the issue persists. Is anyone else experiencing this? Thanks, Tony

0

• Official comment

  

  Tony W.

  Product Support Manager

  • August 18, 2022 12:30

  Hi Tony

  The Optimise Artwork option is used to adjust and correct artwork in your local library - content you own on your own network and does not affect artwork displayed from a streaming service. The blurry or pixilated artwork is being sent from Amazon's servers, unfortunately. It's what the server has on file that BluOS reads.

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