I have no sound with a usb key or ssd.

Answered

Protect_Dreams

• August 05, 2022 11:31

Hello,

I received BLUESOUND NODE NOIR (2021) today. I have with an FDA Quloos A690.

I connected the BLUESOUND NODE BLACK (2021) optically to the Qullos a690 to have the DAC for this one.

I put the sound on FIXED.
Streaming on Qobuz works well.
I wanted to try to put my source music on a USB key formatted in FAT.

The BLUESOUND recognizes my USB key but the sound does not work.

My sources are in 24BIT flac 196 hz.
Thank you for your help.

1

• Official comment

  

  Tony W.

  Product Support Manager

  • August 05, 2022 11:42

  In order to see what went wrong here, we'd love to review the event log. Please select Help, Send Support Request in the BluOS App. This will send a copy of the log to our Support Crew who will then reach out directly via e-mail to see why the content on your USB stick is not showing in the App.
• 

  Protect_Dreams

  • August 05, 2022 12:03

  Thank you for your reply. I sent the request. Music plays well. That's not the problem. The problem is that the sound does not work. Especially if it's 24bit 192hz.

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