Blinking blue led after turning off television

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12 comments

  • Official comment
    Tony W.
    Product Support Manager

    Here is a full list of Bluesound Blink Codes; https://support1.bluesound.com/hc/en-us/articles/200271976

    Your Bluesound POWERNODE is being muted. Check the source

  • Alex

    Yeah, I get the same issue on Powernode 2i and Sony XR-65A80J (which is a relatively recent mode OLED). Are we saying that the mute signal when turning off is non-standard and this is therefore a Sony issue?

    I also get frequent 'communication failure' errors when switching from TV speakers to the Powernode connected via ARC. It eventually works (sometimes I have to restart both devices) but it's quite annoying. I assumed it's my setup but I am wondering whether this is a more widespread issue with Sony TVs?

     

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  • Sander van Lent

    I have a Philips OLED804 television, about three years old. So it is noy only related to Sony. Concur with Alex, it is annoying.

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  • Sander van Lent

    No one with an answer?

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  • Alex

    Yes, we understand that and the answer to Sander's original question was provided by Seppi's comment. The follow-on question though is whether the source sending the mute signal is as per ARC standby command spec OR an issue with the source's implementation? We have confirmed here that at least two brands (Sony and Philips) are setting devices into mute state. What is the Bluesound position on this? Although not a huge issue it is annoying as every time one switches from watching TV to listening to music the volume has to be re-adjusted. And Sander gets upset because the light starts blinking :)).

     

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  • Alex

    Looking into this a bit more, it's normal behaviour according to Sony - The home theater or sound bar system automatically mutes or shows a muting message. | Sony USA

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  • Sander van Lent

    Well, not reallu upset, I just do not want my system to die within a few years as it is muted 24/7. If it does not harm at all I am fine woth it (althoigh I think it is bug).

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  • Conrad

    Is there any chance this might be handled a bit more gracefully?

    I too have a Sony XR-65A80J with a Node connected via eARC and am experiencing the same blinking blue light issue when I turn the tv off.

    Yes, it’s annoying to see a blinking light, but when I turn the TV back on I’ve been experiencing a lot of volume (sounds muffled and very low) and stereo (only coming out of one speaker) issues.

    This sounds like a bug.

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  • Tony W.
    Product Support Manager

    Hi Conrad - SONY TVs send a mute signal when all other brands send a null signal when going to sleep via CEC. please contact SONY to look into power-saving options when your TV goes into standby.

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  • Conrad

    Hi Tony,

    I appreciate the feedback and prompt response! I'm less concerned about SONY TVs sending a mute signal and more concerned about how the Node recovers from that.

    As I mentioned, it’s annoying to see a blinking blue light, but that's not really my problem. I'm having consistent and reproducible issues when I turn the TV back on. I’ve experienced audio being muffled, extremely quiet, not in stereo, or no sound at all, with no impact from the volume being turned up or down. The only solution I've found is to reboot the Node via the app.

    • GIVEN I have a Node muted automatically from turning off my SONY TV
    • WHEN I turn the SONY TV back on 
    • AND an audio signal is delivered to the Node
    • THEN I should be able to hear proper audio signals
    • AND I should be able to raise or lower the volume as necessary 
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  • mark cauchi

    I have the same problem but it is a real issue for me. I have a Sony connected to the Bluesound icon vi HDMI Arc. and the Icon goes in mute mode when the Sony TV is turned off. This prevents the Icon from going into sleep mode and thereby it will not send a signal to my amplifier (connected via 12v trigger) to turn off. This is a real issue for me because the Icon stays in operating mode which uses more power, and my amplifier does not turn off via the 12v trigger which will kill the amplifier over a few years. I now have to go into the Blusound app and unmute the Icon every time I turn off my TV, then the Icon will eventually sleep and turn my amplifier off via the 12v trigger. There has to be a fix for this PLEASE!

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  • Jeremy Bourassa

    Hey gang, 

    Been having similar frustrations with my bluesound node connected to a Sony XBR. The blinking light issue. After doing some digging I think the solution is as follows for sony users. 
    Go into settings, channels and inputs, external inputs, bravia sync settings. The node is not a bravia sync control compatible device so the sync control should be grey and off next turn Device auto power off toggle to inactive. I am 99% sure thats the spot that stops it from sending the bad mute signal on power down that causes the blinking light. 

    I am using HMDI cec on my xbox to turn on and off the tv so I put the sony remote away. 
    The only kicker is the bluesound stays on unless it has its own sleep mode but it saves you having to unmute every time you turn on your tv after more than a day. 

    Love to hear if this helps others. I hated having to hit mute every day on it. 

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