Shuffle all songs (windows desktop app)

Answered

G

• July 28, 2022 19:57

I am using the windows desktop app with Tidal and Qobuz services. When I navigate to Tidal > My Music > Songs > select a song > shuffle, the play queue does not load all the songs in my library. Sometimes it will load the first 10 songs or 20 songs after the song that I select to play. And shuffle the play queue for that limited number of songs. After playing the last song in the queue it loads the next 10 or 20 songs chronologically, and not "randomly". I have over 30K songs. And yes, I delete my play queue before I start going through the aforementioned exercises. The individual playlists work fine. This situation only occurs when I don't listen to a specific playlist but want to randomly play a song from my entire list of songs.

Any feedback or support is appreciated.  

0

• Official comment

  

  Tony W.

  Product Support Manager

  • July 29, 2022 11:15

  I have escalated your issue to our Support Crew. They are going to reach out via e-mail for some additional details.

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