Grouped Player Connection failed

Answered

Oliver Lenz

• July 07, 2022 19:17

Hi,

I have two devices: a Node 2i and a Flex 2i, both connected via LAN and I use the android app.

In the morning (very morning) I receive the error message: "Grouped Player Connection failed"

I found this "Please unplug all Bluesound Players and power down the NAD C368. Please then place your smart phone or tablet controlling all Bluesound Player in Airplane mode. Unplug your router for 30 seconds then plug it back in. Wait 5 minutes and power everything up again then take your phone out of Airplane Mode."

I did so but the errors is still there.

Any further idea?

Many Thanks!

Oliver

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • July 12, 2022 13:23

  Hi Oliver,

  Please send support request using the BluOS app, BluOS App >> Help >> Send Support Request. In the brief description field please enter exactly as typed the following string (lowercase and with the underscores); _alldiscovered_ 

  Thanks for living HiFi!

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