NODE - Reboot Needed Win 10 to see entire Menu (Edited)

Answered

Mook

• July 06, 2022 16:05
• Edited

When I launch the Controller app on my (New) NODE  all I see on the left hand pane is:

Settings

Help

If I open HELP and reboot all the selections appear.

Any idea what could be going on?

Windows app: 3.18.2

BluOS: 3.18.7

Regards,

Dave-

 

My Node 2i works properly.

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• 

  Mook

  • July 06, 2022 13:49

  Hu Seppi, seems that after 15 seconds or so the left pane paints so all options are visible. However, none of the selections except for My Playlists, My Presets and My Favorites work. Clicking on any other selection doesn't do a thing. 

  Also, I can't access the NODE via wireless. Same subnet, etc.

  Oddly Roon (running on Windows on another PC) can access and play through the NODE.

  I am stumped.

  Dave-

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• 

  Tony W.

  Product Support Manager

  • July 06, 2022 13:53

  Hi Mook

  Please e-mail support@bluesound.com and our Support Crew will help troubleshoot why your Windows Laptop is blocking traffic, but if I was to hazard a guess, perhaps you have your Internet Firewall settings on your laptop set to 'nuke'.

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  Mook

  • July 06, 2022 15:25

  Email sent. Thanks, Tony!

  Dave-

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  Mook

  • July 06, 2022 15:27

  Seppi, it could be but I just swapped a 2i with the new NODE and I'm having some odd issues. We'll see what's up.

  Regards,

  Dave-

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  Mook

  • July 06, 2022 16:49

  This MAY be solved. I uninstalled the Controller app from my phone. Re-installed it and things SEEM to be working. This includes the issue with launching the app from my laptop (Ethernet) and NOT having to re-boot. I want to do some more "testing" to see if this is the case.

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