Amazon HD / Unlimited

Answered

Simon Bailey

• July 01, 2022 16:16

Over the last week or so I am having repeated problems streaming through either of my 2i Nodes. Same issue with Win desktop application and Android app . Sometimes I can navigate down my collection but when I get to loading a song "Content couldn't be loaded Internal Server Error" or "Remote Service  Error - Internal Server Error".

I have restarted ALL devices ( phone, PC router) and significantly Amazon Music client still works perfectly. I've logged out and back in to Amazon Music Services on the device several times -  makes no difference. This has become incredibly unreliable in the past week or so.

What is going on?

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • July 05, 2022 12:14
  • Edited

  Hi Simon,
  
  For a while now, Amazon subscribers are getting error messages in regards to their Amazon accounts. To learn more - Amazon Music authentication issues? – The Bluesound Support Crew
  
  If this is not what you are receiving. Please send support request to support@bluesound.com
  
  Thanks for #LivingHiFi

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