Missing Artwork

Answered

Paul Schluter

• June 26, 2022 08:35

I have an album that shows up in Mp3Tag with the artwork. (I had to use it to insert track numbers.) Now, the track numbers show up correctly, but still no artwork. I have screenshots of both.

And, on my Macs, all albums show a spinning icon at the bottom of the tracks if that is any clue.

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 27, 2022 13:41

  Please see https://support1.bluesound.com/hc/en-us/articles/200271926

  If problems persist, please select Help, Send Support Request in the BluOS App so we may take a closer look.
• 

  Larry We

  • June 26, 2022 11:50

  I've read where several people are seeing the "spinning icon" - I do not believe Bluesound Support has addressed that issue...

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• 

  Paul Schluter

  • June 26, 2022 13:01

  I notice that my iPhone shows the “missing” artwork. IMHO there is a disconnect between the different controllers and the device itself.

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