Pulse Flex 2i resuming playback unexpectedly

Answered

Comments

4 comments

  • Official comment
    Mark T.
    Sr. Support Crew Member

    Hi Kriller,

    That is unusual behavior and should not happen. I will escalate your request to a support ticket. A member of our support team will reach out to your soon.

    Thanks for #LivingHiFi

  • Jacob Møbjerg Allerelli

    I've experienced the same thing on my Pulse Flex 2i.

    -Jacob

    0
  • Mark T.
    Sr. Support Crew Member

    Hi Jacob,

    Please send us suppor request using your BluOS app, BluOS App >> Help >> Send Support Request. This way, our support member can review your log files.

    Thanks for #LivingHiFi

    0
  • Kriller

    After a bit back and forth with support it seems like it's my Android phone that starts playback via Spotify Connect in the background, so it's apparently a Spotify bug and not a BluOS bug.

    Found this Spotify forum post https://community.spotify.com/t5/Android/Spotify-starts-playing-randomly-on-its-own/m-p/5344976/highlight/true#M185243 that might explain why this happens. If that doesn't help, it seems that the only way to avoid this is apparently to actively disconnect your phone from Spotify Connect whenever you stop playing music.

    0

Please sign in to leave a comment.