App on Samsung Galaxy S20 NOT Working

Answered

Rob Blankestijn

• May 28, 2022 09:24

When i use my old phone "OnePlus 2 Android 6.0.1. patchlevel Okt. 2017"  everything is working fine for years now. But with a new Phone the Samsung Galaxy S20 the app never / sometimes work. All units have the latest PatchLevel and the Node 2 is wired to the network to Ubiquiti hardware.  its not safe to work with old software what do i need to change to make it work on S20 please help.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 30, 2022 12:10

  Hi Rob,
  
  Try disabling the Lookout Mobile Security that comes preinstalled on newer Samsung devices. For more information, refer to the Lookout Support site.
  
  Thanks for #LivingHiFi

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