my speaker doesnt work

Answered

Eric Larouche

• May 27, 2022 14:51

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 30, 2022 11:55

  Hi Eric,
  
  Not too sure what exactly is happening with your speaker. You can do some troubleshooting steps below to test and see if that fixes your issue.
  
  1. Reboot the device and then test, if that does not work proceed to 2.
  2. Reboot the entire network and then test, if that does not work proceed to 3.
  3. Send support request to support@bluesound.com or using the BluOS app, BluOS App >> Help >> Send Support Request. This way, we can see more what is going on with your device.

  Thanks for #LivingHiFi

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