Please help me nail down source of this anomaly

Answered

Paw

• May 20, 2022 18:28

Hi. I hope I will be able to paste the link to the video here as it is difficult to explain this kind of very disturbing noise I’m experiencing. https://1drv.ms/v/s!Aib33vnZS6QckRhB9jWv_ZcMZ5g5 It happens now more often than at the beginning when I switched to Powernode and only when watching/listening streaming services like Apple Music or Apple TV with LG C9 tv and connected to Powernode (3rd gen) via eARC. I never had this problem before with my TV but I also didn’t use ARC to send audio so I’m not sure whether this is a TV’s fault or Powernode’s (or maybe streaming service, idk). I already tried numbers of HDMI cables so the problem isn’t likely with the wiring. If you can point me to the right direction what could be causing this problem I would much appreciate your help.

0

• Official comment

  

  Mark T.

  Sr. Support Crew Member

  • May 24, 2022 16:39

  Hi Paw,
  
  I will escalate this to a support ticket. A member of our support team will reach out to you soon.
  
  Thanks for #LivingHiFi

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