BluOS Controller hanging on startup

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4 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Severino

    Your App may be having issues locating the players on your network. Please ensure your MacBook is on the same network as your Players and multicast traffic is enabled.

    If problems persist, please e-mail us at support@bluesound.com so we may take a closer look.

  • Severino Adler

    I resolved the Problem. It was after all traces from the previous install. Mainly they are located in ~/Library/Application\ Support/, ~/Library/Preferences, ~/Library/Cache, ~/Library/Saved\ Application\ State. If I had to guess I would say the crash was probably caused by the saved application state. Anyhow, I strongly recommend implementing a proper uninstall routine in the app to avoid this sort of problems. I know it is very convenient to simply delete an app, but searching for traces afterwards is a really nasty user experience and a proper uninstall routine should be part of any proper software.

    Best regards,
    Sever

    1
  • Milan Holý

    I had the same issue today on m1 mac with the same macOS. Severino thank you for solution!

    0
  • Tom Coppens

    I had also the same issue, but cant fix the problem. I don't understand Severino solution. Do i have to delete something else? The location: ~/Library/Application\ Support/, ~/Library/Preferences, ~/Library/Cache, ~/Library/Saved\ Application\ State

    I cannot find??

    Thanks

    0

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